This charter details the policy of the company Smoon in terms of personal data and cookies on the site www.smoon-lingerie.com

This charter aims to inform you of the conditions under which the company Smoon collects personal data, the reasons for which this data is collected, the use made of it and your rights, and it applies to all information provided by yourself or collected by Smoon when you browse the site.

1. Categories of personal data collected

Are collected on the site:

- personal data, such as your marital status, telephone numbers, home address to deliver your order, email address to send you the newsletter

Data relating to means of payment (credit card number, expiry date, authorization number, security code) are collected directly by our service provider STRIPE. Smoon does not have access to customer payment data.

- electronic identification data available on or from your computer (such as "cookies" or "IP addresses"). Your electronic identification data makes it possible to identify or geolocate (without being more precise than the city) your connection terminal or the pages consulted on the Site during your navigation and are generally insufficient on their own to identify you in a way nominative.

2. Purposes of data collection

We use this data to:

• customer relationship management

• order management

• the sending of commercial communications, in particular by means of your subscription to our newsletter

• the organization of contests or promotional offers

• responding to requests about our products or our brand made to the following address contact@smoon-lingerie.com

• management of product reviews

• the analysis of the ergonomics of our site by means of cookies or similar technologies

• the establishment of profiles for which we collect the IP address and connection information.

3. Data recipients

We are committed to treating all your personal information confidentially. Information about our customers is important to us and privacy is a key concern. We therefore refuse to disclose personal information about you to third parties, except for the limited reasons specified below. We will only share your data with:

• the service providers we engage to process data on our behalf (for the delivery of orders, the management of sponsorship programs or online payment, for example)

• any public body or authority requesting it to comply with a legal obligation or to protect rights,

• the potential beneficiaries of our activities in the event of the transfer of activities or assets.

4. Data security and confidentiality

We take all necessary measures to protect the personal data that you communicate to us. However, the security of transmissions over the Internet cannot be guaranteed. Therefore, we cannot guarantee the security of personal data that you send to us via the Internet. If you use a terminal located in a public place, we recommend, for your security, that you always log out and close your browser window after ending a session.

5. Data retention

When you place an order on the Site, we retain your order information for our records unless and until you ask us to delete this information.

6.Cookies

We receive and store certain types of information whenever you interact with us. Thus, during the consultation of our site, information relating to your navigation is likely to be recorded in "cookie" files installed on your terminal. We issue these cookies to facilitate your navigation on our site.

7. Rights over your personal data

At any time, you have the following rights:

• the right to ask us for access to personal data concerning you;

• the right to ask us to rectify any personal data which is inaccurate or incomplete;

• the right to request the deletion of all your personal data (or "right to be forgotten") if they are no longer necessary for the purposes for which they were collected or processed or in the event of withdrawal of your consent (however we may be required to retain certain personal data for compelling legal or legitimate reasons);

• the right to refuse any commercial prospecting on our part by unsubscribing from the electronic messages that we send you by clicking on the unsubscribe link at the bottom of each message or by contacting us directly at contact@smoon-lingerie.com You must imperatively attach proof of identity to your request.

8. Social networks

Smoon's official Facebook and Instagram accounts may allow you to post your content. You are informed that the content published on these social networks can be seen by any third party, and that increased vigilance is required when you provide certain personal data (for example: financial data, an address or any sensitive data). Smoon is in no way responsible for any damage caused by third parties due to or resulting from the publication of their personal data.

9. Links to Third-Party Websites

Certain links appearing on the site may allow access to Internet sites operated by third-party companies. We never share personal information about you with these third parties.

The links to third-party sites appearing on our site are offered for information or information only, we do not control these sites or their privacy practices, which may differ from ours.

We cannot be held responsible for personal data that third parties may collect, store and use via their website. We urge you to always carefully read the privacy policies of any website you visit.

10. Minors

We do not knowingly collect information about unsupervised minors.

11. Changes to our Privacy Policy

As our business is constantly changing, our privacy policy may change accordingly. We invite you to check regularly whether any changes have been made. Any changes to this Policy will be posted on the Site and the date at the bottom of the Policy will be updated to indicate when it was last revised.

Questions & contacts

For any questions or comments do not hesitate to contact us at contact@smoon-lingerie.com